Terms of service

TERMS OF SERVICE

Last Updated: June 2026

Welcome to KSA Armor. By accessing our website and purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully before using our website.

1. ABOUT KSA ARMOR

KSA Armor is operated by KSA Enterprises. Throughout the website, the terms "we," "us," and "our" refer to KSA Armor. We specialize in handcrafted medieval armor, chainmail apparel, reenactment equipment, LARP gear, historical reproductions, and related accessories.

2. ACCEPTANCE OF TERMS

By visiting our website, creating an account, or placing an order, you agree to these Terms of Service and all related policies posted on our website.

If you do not agree with these Terms, please do not use our website.

3. PRODUCTS

Many of our products are handmade or made-to-order. Minor variations in appearance, finish, dimensions, color, and craftsmanship are normal and should not be considered defects.

Product photographs are provided for reference. Actual colors and appearance may vary depending on your screen settings and lighting conditions.

4. CUSTOM AND MADE-TO-ORDER ITEMS

Many products sold by KSA Armor are custom-made or produced after an order is placed.

Customers are responsible for providing accurate measurements when requested.

KSA Armor is not responsible for fitting issues caused by incorrect measurements supplied by the customer.

Custom-made, personalized, or made-to-order items are generally not eligible for cancellation, return, or exchange unless the item arrives damaged or significantly different from the approved order specifications.

5. PRICING

All prices displayed on our website are subject to change without notice.

Prices do not include customs duties, import taxes, VAT, GST, brokerage fees, or other charges imposed by the destination country unless specifically stated.

The customer is solely responsible for paying any applicable import duties, taxes, or customs fees.

6. ORDER ACCEPTANCE

We reserve the right to refuse, cancel, or limit any order at our discretion.

Orders are considered accepted only after payment has been successfully processed and an order confirmation has been issued.

7. SHIPPING AND DELIVERY

Production and shipping times are estimates only.

We are not responsible for delays caused by:

Customs inspections
Postal services
Courier companies
Weather conditions
Strikes
Government actions
Events beyond our reasonable control

Risk of loss and ownership transfer to the customer once the package is handed over to the shipping carrier.

8. INTERNATIONAL ORDERS

International buyers are responsible for understanding and complying with their country's import regulations.

KSA Armor is not responsible for customs delays, import restrictions, confiscations, or additional fees charged by customs authorities.

9. RETURNS AND REFUNDS

Returns and refunds are governed by our Refund Policy.

Customers should review our Refund Policy before placing an order.

Custom-made and personalized products may not qualify for returns except where required by applicable law.

10. INTELLECTUAL PROPERTY

All content on this website, including text, photographs, product images, graphics, logos, designs, and descriptions, is the property of KSA Armor or its licensors.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

11. PROHIBITED USE

You may not use our website:

For unlawful purposes
To violate any laws or regulations
To infringe intellectual property rights
To distribute malicious software
To interfere with website security
To scrape, copy, or harvest website data without permission

12. DISCLAIMER OF WARRANTIES

All products and services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, KSA Armor disclaims all warranties, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

13. LIMITATION OF LIABILITY

To the maximum extent permitted by law, KSA Armor shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid by the customer for the product giving rise to the claim.